Contact & support

Talk to a real person.

IndexMark is run by a small team, not a call center. Send an email and you'll hear back from an actual human — usually the same day.

Get in touch
Email
The fastest way to reach us. Questions before you buy, help after you buy — same inbox.
Response time
Within 2 business days
Most replies are same-day. We're in the US Eastern time zone.
Mailing address
Craig Solomon
PO Box 24, Floral City, FL 34436
For anything you'd rather send by post. Email is faster for support.
Common questions
How do I get started?

Run the free scan on the home page — put in your website address and give it about a minute. You'll get a plain-English report of what an AI assistant can and can't read about your business. If you want us to fix what's missing, pick a plan or reply and we'll take it from there.

I already subscribed — what happens next?

You don't have to do anything technical. We do the work for you. We set up what an AI needs to read your business, and on the Managed plan we check it against your Google listing and keep it current. If we need anything from you (like access to your website), we'll email and walk you through it.

How do I change or cancel my plan?

Just email us and we'll take care of it — no phone tree, no hoops. Your monthly plan can be changed or cancelled at any time. There's no long contract.

Is my scan private?

Yes. The scan only reads the public pages of your website — the same pages anyone (or any AI) can already see. We don't ask for logins, we don't touch anything private, and we don't sell or share your information.

What exactly do you do for the money?

We make your business readable to AI. When someone asks an assistant for a business like yours, it answers from a handful of facts it can read — your name, what you do, where you are, your hours, how to reach you. We create those facts in the format the machines expect, keep them matched to your Google listing, and keep checking they still work as the AI tools change.

Not sure yet? Start with the free scan.

See what an AI assistant can read about your business — no sign-up, no cost.

Run a free scan →